Entertainment is great when it stays in check. te99 wants you to enjoy every session — which is why responsible gaming is our top priority.
Online gaming and betting are a form of entertainment. Cheering on your favorite team with a cricket bet or spending some time at the Live Casino — there's real fun in that. But when it becomes a compulsion, when losses keep pulling you back, when spending goes beyond your budget — that's when it becomes a problem.
Responsible gaming means setting your own limits. Decide in advance how much time and money you're willing to spend — then stick to it. te99 provides tools and guidance to make that easy.
Responsible gaming at te99 goes beyond rules — it's part of who we are. We want every member to enjoy a healthy and positive experience. If you ever feel like things are getting out of hand, our support team is always here for you.
Always treat betting and gaming as entertainment. Never bet to recover losses or pay off debts.
Only bet what you can afford to lose without it affecting your life.
Decide in advance how long you'll play each day, and stop when that time is up.
Play for the fun of it, not the win. A win is just a bonus.
Don't place another bet trying to win back what you've lost.
Gaming should never come at the expense of family, work, or relationships.
Use these tools to stay in control of your own gaming
Set a daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it is subject to a cooling-off period.
Immediate EffectSet a limit on how long you play in one session. When the time is up, you'll receive an automatic alert and the session will end.
Automatic alertsTake a gaming break for 7 days, 14 days, or 1 month. During this period, you will not be able to log in to your account.
Scheduled time breakActivate self-exclusion for a long-term break lasting from 6 months to 5 years. Your account cannot be reopened during this period.
Long-Term ProtectionSet a limit on the maximum amount you can lose within a given period. You'll be notified when you reach it.
Budget protectionYou can permanently close your account at any time. Our support team can help you do it quickly and easily.
Permanent optionSign in to your te99 Account
Open the "Responsible Gaming" section in Account Settings
Choose your preferred tool and set your limit
Save changes — takes effect immediately
If you need assistance, our support team is available 24/7 and ready to help.
If you notice any of these signs in yourself, seek help right away.
Placing larger bets to try to recover money you've already lost.
You planned to play for an hour but couldn't stop and ended up playing for several hours.
Gaming is affecting time with family, work, or studies.
You are borrowing money or spending savings because of gaming.
You are hiding your gaming habits from the people close to you.
Be honest with yourself about the following questions:
Do you sometimes spend more than your set budget?
Is gaming causing tension with family or friends?
Do you feel restless or uneasy when you try to stop playing?
Are you gaming to escape stress?
Have you planned to stop gaming but found you couldn't?
Is gaming getting in the way of work, studies, or everyday responsibilities?
If you answered yes to any of the questions above, it's time to seek help. Talk to our support team or activate self-exclusion now.
These simple habits will keep your gaming experience healthy and enjoyable
Decide before you start — how long you'll play and how much you'll spend. Making that call in advance is a lot easier.
Every 30 minutes, step away — grab a tea, take a walk. Regular breaks help you make better decisions.
Fatigue and late-night play impair your judgment. Get enough sleep before you play.
Gaming when you're angry, sad, or frustrated clouds your judgment. Only play when you're in a good headspace.
Set aside a small portion of your monthly entertainment budget for gaming. Once it's gone, that's it for the month.
Don't hide your gaming habits from the people close to you. Open conversations help prevent problems.
Te99 strictly does not serve anyone under 18. Protecting minors is one of our highest priorities.
If there are children or teenagers in your home, make sure they cannot access te99 on your devices. A few simple steps can keep them protected.
Use parental control software on your devices. Log out of your te99 account. Never share your password.
The most frequently asked questions are listed below. If you have more, feel free to contact us.
Contact our support team via live chat or email.
Te99 is with you every step of the way. Play responsibly, cherish your family, and keep entertainment just that — entertainment.